What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, phone number and preferred payment method, whether that is DANA, OVO, GoPay or QRIS. We also record transactional metadata: deposit timestamps, withdrawal request IDs and account-verification
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steps. This data lets us process your withdrawals accurately and respond to account queries without delay. We do not sell your personal information to third parties. Data shared with payment processors like DANA and OVO is limited strictly to the fields those processors require to complete
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your transaction. Where local law permits, we may retain certain account records for up to five years to meet applicable regulatory obligations. Access to our platform and the scope of data we process depends on local law in your region.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.